All KICKR Information Directory
KICKR Product Info, Features + Functions, Firmware, and FAQs
Compatibility
KICKR Bicycle Frame Compatibility
KICKR Drivetrain Compatibility
Troubleshooting
My bike does not fit on the KICKR.
See My bike does not fit on the KICKR
There is a strange noise or vibration.
The KICKR is completely unresponsive.
See KICKR is completely unresponsive.
KICKR lights are on, but I cannot connect to an app or device.
See Cannot connect KICKR to an app or device.
The KICKR is connected, but there is no speed, cadence, or power data.
See KICKR is connected, but no speed, cadence, or power data
The KICKR is connected, but there is no power or cadence data, and speed is intermittent < 12 mph.
See KICKR is connected, but there is no power or cadence data, and speed is intermittent < 12 mph
The KICKR is connected, but there are intermittent spikes or dropouts.
See KICKR power spikes or dropouts
The KICKR is connected, but the trainer is stuck or locking up.
The KICKR is connected, but the trainer power data does not match another power meter.
See KICKR power data does not match another power meter or seem right
The KICKR is connected, but I cannot update the trainer's firmware.
See Cannot update KICKR firmware
The KICKR is connected, but I cannot complete a spindown calibration.
KICKR v5 and later, and KICKR MOVE have auto-spindown calibrations built in. See
For KICKR v4 and earlier, see